TERMS & CONDITIONS
Kollectorium Sarl-S · Luxembourg
MARKETPLACE & DISPUTE POLICY
Platform Role
Kollectorium is a community platform that facilitates connections between collectors. It is not a payment processor, escrow service, transaction guarantor, or authentication authority.
User Transactions
All trades, sales, and exchanges are conducted exclusively between users. Kollectorium Sarl-S bears no responsibility or liability for failed deliveries, lost shipments, item condition disputes, non-payment, fraudulent listings, or any financial loss resulting from user-to-user transactions.
The Kollectorium Council
The Kollectorium Council provides community dispute mediation only. Council reviews are non-binding community trust decisions — they are not legal arbitration, do not compel refunds, and do not constitute official rulings. Council findings may result in platform reputation consequences (warnings, suspensions, trust flags) at Kollectorium's sole discretion.
Assumption of Risk
By using the Marketplace, you acknowledge that transactions are at your own risk. Kollectorium recommends using tracked shipping, retaining proof of postage, and communicating all transaction details through the platform messaging system.